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Understanding Regpack Payment Terms and Licensing Policy
10 min
regpack’s payment terms and license conditions are designed to ensure seamless access to the platform while maintaining transparency admin license types and access levels are detailed https //help regpack com/hc/en us/articles/5834316775067 below is a detailed guide to help you understand these terms payment terms payment timing payment is due upon opening an account and at the time of renewal installment plans only pack subscriptions are eligible for installment plans account balances must be paid in full by the due date to maintain access to regpack license validity licenses are issued for terms of either 12 or 24 months automatic renewal licenses automatically renew at the end of their term unless canceled cancellation policy to prevent automatic renewal, license holders must provide written notice at least 30 days before the renewal date cancellation requests can be processed by sending in inquiry email to mailto\ support\@regpacks com or going to settings > billing > cancellation request due to the sensitive nature of the data collected, cancellation requests must be submitted by an account owner, or a confirmed officer of the organization incomplete cancellation request forms will be considered invalid fee adjustments regpack reserves the right to adjust license fees once per calendar year with 30 days’ notice general billing terms pack(s) a pack of licenses refers to a bundled offering of multiple licenses under a single agreement each license grants specific rights to access regpack features and tools as outlined in the subscription plan included licenses and features admin license(s) specialized license(s) premium features and/or functions advanced reports and analytics conditions allocation and assignment licenses must be assigned to specific authorized users reassignment or reallocation of licenses must comply with outlined terms non transferability licenses are non transferable and cannot be shared among users unless explicitly permitted by regpack term and renewal packs are subject to the same term and renewal provisions as the overarching agreement additional licenses additional licenses may be purchased by upgrading packs client responsibility clients must ensure all assigned users comply with this agreement misuse or unauthorized sharing of licenses may result in suspension or termination of access admin license(s) access and permissions admin licenses allow access to the administrative portal to manage user accounts assign license roles and permissions configure platform settings and integrations facilitate billing and payment processing access user payment data, financial analytics, and reports conditions admin licenses are issued solely to the client or their authorized representatives misuse of the admin license, including unauthorized access or actions beyond the intended scope, may result in suspension or termination of the license account access notes client responsibility licensees’ access is determined by client assigned features and permissions clients are fully responsible for actions taken by their authorized users regpack is not liable for malicious actions, data loss, or damages caused by authorized users, including password sharing or negligence simultaneous usage licenses cannot be used simultaneously on multiple devices or by multiple individuals simultaneous access attempts will result in immediate expulsion multiple expulsions may lead to permanent license termination billing information clients can review current billing and cart items by navigating to the billing section of their regpack account for further information, contact mailto\ support\@regpacks com by understanding and adhering to these terms, clients can ensure uninterrupted access to regpack’s services while maintaining compliance with licensing agreements for additional assistance, reach out to our support team