Create and Trigger a New Email

a new email can be created by going to settings → emails → create new email when creating the email, there are tokens that can be added the tokens will pull information from different form fields within your project or from system fields related to user information once the email has been created and saved, it can be sent manually or automatically in order to send it automatically, a trigger will need to be added while viewing the emails in email management, click on the lightning bolt next to the email this is where the recipients and sender can be set the recipients can be the to , cc , or bcc lines, and the from is where the sender is set trigger an email once setting the recipients and from, click on set trigger conditions to set the trigger define the trigger conditions using and conditions combine multiple actions that must occur or conditions allow multiple options to trigger the email note you cannot combine both and and or conditions in the same trigger after setting the trigger and conditions, click on that's it, i'm finished → save email trigger commonly asked email questions add an admin as a recipient of an email admins can be added as recipients of emails so that they can receive automatic updates on things that occur within your project such as users creating accounts, applying for scholarships, making payments, etc recipients of emails are determined while setting up an email's trigger setting up an email's trigger hover over the email you wish to add an admin as a recipient to and click trigger the pop up menu will allow you to determine who this email should be sent to admins can be found at the bottom of the list view more information on adding admins https //help regpack com/knowledge/articles/5834354700571/en us?brand id=360000806892 you may select multiple admins and/or email addresses captured within forms click set recipients to confirm your choices 1) if you wish to add admins to cc or bcc, click on the respective text to bring up the same menu to select your cc and bcc recipients click from to determine who the sender should be you may select either an admin within this project or your general project email click set trigger conditions to determine when this email should be sent click that's it, i'm finished! can i attach files or pdfs to an email? emails sent through regpack cannot have attachments instead, you can upload your documents on a hosting site and use the link provided directly in your emails if you need us to upload and host those documents, pictures, or pdf's for you, just email mailto\ support\@regpacks com with those attachments mailto\ support\@regpack com we will then provide a url that you can use in your emails see the screenshot below for where to find the url link in the email editing module paste your document link, and your email recipients will have a link they can click that will display your documents or pdfs create and send session specific emails creating an email specific to a session and then sending it to the right people within regpack is easy trigger an email you can create an email template and then trigger it to send when a user adds a session to their cart, is waitlisted for the session, deletes the session from their cart, or has paid for the session navigate to email management (settings → emails) to trigger the email template based on that specific session and the status select the email you want to trigger, click the lightning bolt (to the left of the email name), and then click set trigger conditions next, select products/services and locate the session you’d like to trigger the email for then select whether the condition is paid for, ordered, etc in the example above, every time a user adds the “morning session” to their cart, the email will automatically send send an email to registered users in the session if you’d like to send an email directly to everyone registered for the session, you can easily filter for those users and then send an email simply head to user management and click the orange tools at the top right of the page select view orders per product/session and then select the session you’d like to email a side panel will appear with the list of orders for that session select some or all of the users (you can filter this list by all, paid, not paid, waitlisted, and not waitlisted) and then click user tools and send email select the template you’d like to send, and that’s it creating an invoice payment email regpack automatically sends an invoice email to applicants when a payment is made in the system https //help regpack com/hc/en us/articles/38861911021467 commonly asked questions# text=what%27s%20on%20the%20automated%20receipt%20email%3f you can create a custom payment invoice email to include additional details, if needed note the system generated invoice cannot be edited or disabled if you create your own invoice, the user will receive both your customized invoice, and the system generated invoice create an invoice by going to settings → emails and click create new email name it & write the email you can add tokens to include user data & financial information the financial information is located in the system fields category if you are in a family system, you'll want to select the "list of child/sub unit payments' and "child/sub unit cart list" tokens in an individual system, there will only be 1 option for "list of payments", etc once you add the tokens you'd like to include in the email invoice, you can save the email template and it's ready to use! there are multiple ways to distribute the email manually at any time https //help regpack com/hc/en us/articles/5834353971867 sending emails to users trigger the email to send automatically https //help regpack com/hc/en us/articles/5834353971867 sending emails to users if you'd like all applicants to receive this email every time a payment is made, we recommend triggering the email on "payment marked as approved" from the payment trigger category sending payment notices to yourself & other admins you can set up a triggered email using the steps above but have the email send to yourself and/or another admin in your system instead of to the applicant you can also add a financial contact in settings → project settings → payments